The Ordinary Natural Moisturizing Factors + HA Moisturizer 30ml The Ordinary

Prompt shipping and expert packing

We have a range of shipping options because of our long-term relationship with UPS FedEx DHL. Our warehouse personnel are expertly trained and will wrap your products according to our precise and exact specifications. Before they are shipped your items will be thoroughly inspected and secured. Every day, we deliver to thousands of customers across different countries. This demonstrates our dedication to becoming the largest online retailer in the world. These warehouses are in Europe as much as they are in the USA.

Note: Orders containing more than one item will be assigned a distinct processing period for each item.

Before shipping before shipping, we'll conduct a thorough inspection of the items you've purchased. The majority of orders are shipped within 48 hours. The time to deliver varies from 3-7 days.

Returns

We do not manage the stock in our factory and warehouse. Therefore, the actual inventory could change at any time. Be aware that your order may become unfulfilled when you have placed the order.

Our policy is for 30 days. If you don't receive the product within 30 days, we are not able to issue either a return or exchange.

You are able to return an item when it's unopened and still in the same condition as the day you received it. You must have the item in its original packaging.